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Principle of Service Management

The principles of service management examine the most common service elements required to achieve effective service processes and designs, including the understanding of basic services and the design of a company's service organizational culture for customer satisfaction at the counter, which is a service.
The principles of service management examine the most common service elements required to achieve effective service processes and designs, including the understanding of basic services and the design of a company's service organizational culture for customer satisfaction at the counter, which is a service.
관광학 박사 (호텔경영전공)
극동대학교 경영호텔학부장 (글로벌호텔경영학과)
극동대학교 글로호텔대학 호텔겨영학과장
극동대학교 국제협력처장
힐튼호텔(시드니, 홍콩)
하얏트호텔(동경, 서울)

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