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Principle of Service Management

#Service #Customer Satisfaction #Service Orintati
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The principles of service management examine the most common service elements required to achieve effective service processes and designs, including the understanding of basic services and the design of a company's service organizational culture for customer satisfaction at the counter, which is a service.
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The principles of service management examine the most common service elements required to achieve effective service processes and designs, including the understanding of basic services and the design of a company's service organizational culture for customer satisfaction at the counter, which is a service.
관광학 박사 (호텔경영전공)
극동대학교 경영호텔학부장 (글로벌호텔경영학과)
극동대학교 글로호텔대학 호텔겨영학과장
극동대학교 국제협력처장
힐튼호텔(시드니, 홍콩)
하얏트호텔(동경, 서울)
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